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The Bank’s deposit growth was strong as well by mid-decade. Though the Preferred Banking division was not fully developed until the late 1990s, by 2005 Preferred Banking deposits totaled $3.6 billion, or 52 percent of all deposits, representing 22 percent growth over the previous year. 1

The growth in deposits generated by both the Preferred Banking division and the Preferred Banking Office network came as no surprise to First Republic Bank’s leadership. “Satisfied clients are the best generators of new clients and additional new deposits,” Herbert said. 2 “We live and have lived for years on word-of-mouth marketing. It is the single most potent force to build an enterprise. Clients have been bringing their friends to us with increasing regularity and often take great pleasure in sharing this secret with their friends.” 3

Our Goal poster
First Republic Bank clients, pleased with the extraordinary customer service provided, regularly refer their friends and colleagues to the Bank.

Explore Sections

Introduction Values and Culture
“This Enormous Pride” “The Very Foundation of Our First Republic Brand” “The Power of Clients Talking About Us” The Ongoing Investment in Safe Growth “Back to Basics” Mortgage Boom Never Compromise Quality Standards to Compete
Preferred Banking Deposit Growth Business Banking
Banking Clients’ Passions Sales Teamwork Building Trust
Revamping Wealth Management Opening in Boston North by Northeast Bank of Walnut Creek
Portland Office “Not Following the Herd over the Cliff”
Engine Built and Ready to Run